Independent restaurant operator perspectives in the wake of the COVID-19 pandemic.
Identifieur interne : 000004 ( Main/Exploration ); précédent : 000003; suivant : 000005Independent restaurant operator perspectives in the wake of the COVID-19 pandemic.
Auteurs : Michael G. Brizek [États-Unis] ; Robert E. Frash [États-Unis] ; Brumby M. Mcleod [États-Unis] ; Melinda O. Patience [États-Unis]Source :
- International journal of hospitality management [ 0278-4319 ] ; 2021.
Abstract
The purpose of this study was to assess the perceptions and attitudes of South Carolina independent full-service restaurant operators in relation to the operational and economic effects of the COVID-19 pandemic. The study utilized a mixed-methods approach that first partnered with local administrative and governmental bodies to disseminate a short survey. The survey was open to respondents for a 5-week period, beginning May 4th, 2020, which was when restaurants were permitted to reopen indoor dining, but with seating capacity restrictions to ensure social distancing. The second qualitative stage employed semi-structured post-survey interviews with selected independent restaurant operators from across the state. The results indicated that 25% of the restaurants polled did not survive the nearly two-month closure. Less than a quarter of respondents were unable to bring back their company's employees to pre-pandemic levels. The CARES Act financial relief programs were favored by most (81%) of the surveyed restaurant operators. Approximately 65% of the respondents did not feel they could keep their restaurants open if the pandemic restrictions remained in place until 2021. The respondents were split as to the future viability of the hospitality and tourism industry. The study offers guidance and managerial strategies for other independent full-service restaurant operators, as the COVID-19 pandemic continues to evolve.
DOI: 10.1016/j.ijhm.2020.102766
PubMed: 33230361
PubMed Central: PMC7674148
Affiliations:
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Mcleod</name><affiliation wicri:level="2"><nlm:affiliation>Associate Professor, School of Business College of Charleston, Charleston, SC, USA.</nlm:affiliation><country xml:lang="fr">États-Unis</country><wicri:regionArea>Associate Professor, School of Business College of Charleston, Charleston, SC</wicri:regionArea><placeName><region type="state">Caroline du Sud</region></placeName></affiliation></author><author><name sortKey="Patience, Melinda O" sort="Patience, Melinda O" uniqKey="Patience M" first="Melinda O" last="Patience">Melinda O. Patience</name><affiliation wicri:level="1"><nlm:affiliation>Research Analyst, Office of Tourism Analysis, College of Charleston, USA.</nlm:affiliation><country xml:lang="fr">États-Unis</country><wicri:regionArea>Research Analyst, Office of Tourism Analysis, College of Charleston</wicri:regionArea><wicri:noRegion>College of Charleston</wicri:noRegion></affiliation></author></analytic><series><title level="j">International journal of hospitality management</title><idno type="ISSN">0278-4319</idno><imprint><date when="2021" type="published">2021</date></imprint></series></biblStruct></sourceDesc></fileDesc><profileDesc><textClass></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">The purpose of this study was to assess the perceptions and attitudes of South Carolina independent full-service restaurant operators in relation to the operational and economic effects of the COVID-19 pandemic. The study utilized a mixed-methods approach that first partnered with local administrative and governmental bodies to disseminate a short survey. The survey was open to respondents for a 5-week period, beginning May 4th, 2020, which was when restaurants were permitted to reopen indoor dining, but with seating capacity restrictions to ensure social distancing. The second qualitative stage employed semi-structured post-survey interviews with selected independent restaurant operators from across the state. The results indicated that 25% of the restaurants polled did not survive the nearly two-month closure. Less than a quarter of respondents were unable to bring back their company's employees to pre-pandemic levels. The CARES Act financial relief programs were favored by most (81%) of the surveyed restaurant operators. Approximately 65% of the respondents did not feel they could keep their restaurants open if the pandemic restrictions remained in place until 2021. The respondents were split as to the future viability of the hospitality and tourism industry. The study offers guidance and managerial strategies for other independent full-service restaurant operators, as the COVID-19 pandemic continues to evolve.</div></front></TEI><pubmed><MedlineCitation Status="PubMed-not-MEDLINE" Owner="NLM"><PMID Version="1">33230361</PMID><DateRevised><Year>2020</Year><Month>12</Month><Day>07</Day></DateRevised><Article PubModel="Print-Electronic"><Journal><ISSN IssnType="Print">0278-4319</ISSN><JournalIssue CitedMedium="Print"><Volume>93</Volume><PubDate><Year>2021</Year><Month>Feb</Month></PubDate></JournalIssue><Title>International journal of hospitality management</Title><ISOAbbreviation>Int J Hosp Manag</ISOAbbreviation></Journal><ArticleTitle>Independent restaurant operator perspectives in the wake of the COVID-19 pandemic.</ArticleTitle><Pagination><MedlinePgn>102766</MedlinePgn></Pagination><ELocationID EIdType="doi" ValidYN="Y">10.1016/j.ijhm.2020.102766</ELocationID><Abstract><AbstractText>The purpose of this study was to assess the perceptions and attitudes of South Carolina independent full-service restaurant operators in relation to the operational and economic effects of the COVID-19 pandemic. The study utilized a mixed-methods approach that first partnered with local administrative and governmental bodies to disseminate a short survey. The survey was open to respondents for a 5-week period, beginning May 4th, 2020, which was when restaurants were permitted to reopen indoor dining, but with seating capacity restrictions to ensure social distancing. The second qualitative stage employed semi-structured post-survey interviews with selected independent restaurant operators from across the state. The results indicated that 25% of the restaurants polled did not survive the nearly two-month closure. Less than a quarter of respondents were unable to bring back their company's employees to pre-pandemic levels. The CARES Act financial relief programs were favored by most (81%) of the surveyed restaurant operators. Approximately 65% of the respondents did not feel they could keep their restaurants open if the pandemic restrictions remained in place until 2021. The respondents were split as to the future viability of the hospitality and tourism industry. The study offers guidance and managerial strategies for other independent full-service restaurant operators, as the COVID-19 pandemic continues to evolve.</AbstractText><CopyrightInformation>© 2020 Elsevier Ltd. 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